GENERAL DESCRIPTION:
Under general supervision of the Director of Human Resources, the Receptionist is responsible for greeting visitors of the Nursing Home and receiving and directing incoming telephone calls.
QUALIFICATIONS: An example of acceptable qualifications:
Completion of secondary education or equivalent (high school diploma or GED); related experience and/or training preferred; or any equivalent combination of education, experience, and/or training which provides the required knowledge, skills, and abilities. An individual who poses a direct threat to the health and safety of himself/herself or others in the workplace will be deemed not qualified for this position.
LICENSURE OR CERTIFICATION REQUIREMENTS:
None.
EQUIPMENT OPERATED: The following are examples only and are not intended to be all inclusive:
Computer, computer software (e.g., Microsoft Office, Outlook, and other applicable computer software), printer, copy machine, calculator, fax machine, other standard business office equipment.
INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:
Employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); this is considered sedentary work and the employee must demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor’s physical demands strength ratings.
In cases of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L. strength ratings recommend.
JOB DESCRIPTION AND WORKER CHARACTERISTICS:
JOB DUTIES in order of importance
ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101:
50% (1) Performs clerical functions (e.g., receives and logs incoming calls and transfers calls appropriately; prepares correspondence, forms, reports, and other documents; prepares and maintains records and reports; makes copies; receives and sorts mail; greets visitors to the facility and directs visitors to their destinations; notifies employees if announcement of arrival is necessary; pages employees, as necessary; disburses cash to residents from resident’s account after normal banking hours, etc.).
45% (2) Directs residents; explains activity schedule to residents; sells newspaper to residents; sells craft items to the general public; provides change to residents; maintains a current register or resident room assignments.
(3) Attends meetings and serves on committees, as directed; attends training and seminars, as directed.
(4) Maintains required licensure or certification, if any.
(5) Meets all job safety requirements and all applicable safety standards that pertain to essential functions.
(6) Demonstrates regular and predictable attendance.
OTHER DUTIES AND RESPONSIBILITIES:
5% (1) Performs other related duties as necessary.
MINIMUM ACCEPTABLE CHARACTERISTICS: (*indicates developed after employment)
Knowledge of: office practices and procedures; *Agency/department goals and objectives; *Agency/department policies and procedures; *workplace safety practices and procedures; *personnel rules and regulations; community resources and services; local geographical area; English grammar and spelling; telephone system equipment and operations.
Skill in: word processing; computer operation; switchboard or telephone console operation; adding machine or calculator operation; use of modern office equipment.
Ability to: carry out simple instructions; define problems, collect data, establish facts, and draw valid conclusions; read, copy, and record figures accurately; perform basic addition and subtraction; copy records precisely without error; complete routine forms; prepare routine correspondence; compile and prepare reports; respond to routine inquiries from public and/or officials; communicate effectively; understand a variety of written and/or verbal communications; maintain records according to established procedures; develop and maintain effective working relationships; travel to and gain access to work site.
Job Type: Part-time
Pay: $12.78 per hour
Expected hours: 27 per week
Benefits:
- Paid time off
Schedule:
- 10-hour shift
- 4-hour shift
- 8-hour shift
- Day shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person