FAQs
We have created a list of questions that we receive most often. These will help you learn more about our facility and what to expect when you arrive.
Visiting hours
Visiting hours are Monday through Friday from 7:00 AM to 7:00 PM, and weekends and holidays from 9:00 AM to 7:00 PM. For after-hours visits, please contact the Unit Nurse at 440-224-2161 to make arrangements.
How do I find out about activities provided for the resident?
We are dedicated to creating engaging social programs and individualized activities tailored to each resident’s unique abilities, interests, and needs. These programs play a meaningful role in the healing and rehabilitation process, helping residents stay active, connected, and motivated.
Our wide range of activities includes resident councils, musical performances, current events discussions, newspaper reading, singing and fitness exercises, stretching sessions, religious services, games, trivia, history programs, volunteer opportunities, and more. We also strongly encourage family involvement, as shared experiences can greatly enhance a resident’s well-being.
To keep everyone informed and involved, a monthly calendar is provided featuring upcoming events such as birthday celebrations, movie nights, musical programs, outings, candlelight dinners, ice cream socials, and other special gatherings. Friends and family are always welcome to visit and join us for these memorable occasions.
What role does Social Services play?
Our dedicated social services team supports both residents and their families during important transitional periods. They provide essential guidance, address requests and concerns, and assist with individualized care planning and discharge coordination for each resident.
In addition, the team can help arrange a variety of professional services, including dental, vision, podiatry, audiology, power of attorney assistance, dementia assessments, psychosocial and psychiatric evaluations, as well as individual therapy—ensuring comprehensive support for every resident’s needs.
Do you have private rooms?
We are a 133-bed facility offering exclusively private rooms, ensuring comfort, privacy, and a more personalized experience for every resident.
What is the private pay rate per day?
Our daily rate is $320, with one month paid in advance. Any unused days within that 30-day period will be fully refunded.
What insurances do you accept?
Medicare, Medicaid, Aetna, Anthem, Inc., Buckeye Health Plan, CareSource, Cariten Health Plan (Humana), Cigna Corporation, Corvel, Highmark Wholecare, Humana Inc., Medical Mutual of Ohio, Molina Healthcare, SummaCare, Valor Health Plan. If your insurance is not listed, we may be able to get a one-time contract with them.
Who is your medical team?
Abdallah Al-Shahed, MD, serves as our Medical Director, leading our clinical team with exceptional expertise and dedication. He is truly one of the best in his field. We are also proud to have an outstanding team of attending physicians, including Gary Huston, DO, and A. Seenam Lee, MD. Together, our physicians bring over 115 years of combined experience, ensuring the highest quality of care for our patients.
Can we bring a family pet to the facility?
We would love for your family pet to come visit. Please remember to clean up after them and take the proper safety measures at all times. All pets are to be kept on a leash and should have all current vaccinations.
How often will a physician or health professional visit?
Physicians generally see residents upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.
Why choose us over other facilities?
We offer spacious, all-private rooms designed to provide comfort and support during rest and recovery. Our dedicated staff is known for their longevity, creating consistency in care and giving residents peace of mind through familiar, trusted faces.
Residents enjoy delicious, home-cooked meals that are both nutritious and thoughtfully planned by a dietitian—truly some of the best in the county. We also provide a variety of engaging activities, outings, and religious services to keep residents active, social, and fulfilled.
Be sure to check us out on Facebook, Instagram, and TikTok to see our community in action!
Can my loved one receive mail?
Mail is delivered to residents personally on a daily basis except for weekends and holidays.
Ashtabula County Nursing & Rehabilitation Center
Attn: ___________________ Room No. __________
5740 Dibble Road
Kingsville, OH 44048
Consider using our Send a Greeting feature on the website. Just type the recipients name and type your message. When it arrives in our email box we will print it and hand deliver it to your loved one.
How long is the average length of stay for rehabilitation?
Because of our commitment to exceptional care and personalized treatment plans, many of our patients are able to return home within 14–21 days.